FAQ

Questions, answered.

Material, painting, fitting, delivery and returns.

Before you order

Everything worth asking

What are the pieces made of?

Fibreglass reinforced composite plaster. It keeps the matt mineral surface and the paintability of traditional plaster, and adds the strength to take a wall fixing and last. Faint pores and hand marks are part of a cast piece.

Which centre should I choose — solid or 50 mm?

Roses are offered two ways. Solid centre, no hole for decorative use, or where an electrician will size the opening on site. 50 mm centre hole, cut here in the studio, for dressing an existing pendant fitting where the canopy, flex and rose nut pass through the cast.

50 mm is not a cable-only hole: a bare flex needs far less, and a wide canopy needs more. Any other opening is a studio request rather than an option at checkout, so ask before you order. Send a photograph of the fitting on WhatsApp and you will get a straight answer.

Can I paint it?

Yes, and most people do. Pieces are supplied unpainted. Cast plaster is porous, so seal it first with a mist coat or primer, then finish in two thin coats of standard interior emulsion. Work the brush out of the detail rather than into it, or the relief fills.

Do I need an electrician?

Not for the battery LED option, which runs on a remote and needs no wiring at all. The mains version connects to an existing wall point and should be installed by a qualified electrician.

What is included?

Wall lights come with the fixing and, on the battery option, an integrated LED and remote control. Batteries are not included. The mains option is supplied with a dimmable E14 UK bulb and the internal clip-on bracket. Cover-only versions are supplied without a light source.

Will it hold on plasterboard?

Yes, with the right fixing. Fix into a stud where you can, or use a plasterboard anchor rated comfortably above the weight of the piece. Cast plaster is heavier than it looks.

What size rose suits my room?

Diameter is set against ceiling height and the drop of the fitting. In a standard room, 11 to 13 inches usually sits right; go larger for high ceilings and smaller for hallways and landings. Send the room and the studio will advise.

Will it cover my existing rose or ceiling marks?

Usually, but measure first. Give the studio the diameter of what is already up there, plus a photograph, and you will get a straight yes or no rather than a guess. A piece chosen to cover something is chosen on that measurement, not on looks alone.

Can I order a matched pair or a set?

Yes. Pieces cast in the same edition sit closest to one another, so say at the outset how many you need rather than ordering singly and adding later.

How long does delivery take?

Pieces are made to order, and dispatch times are shown on each product page. UK delivery is free and usually arrives 2 to 5 working days after dispatch.

Do you ship internationally?

Battery versions and cover-only versions ship internationally. Mains versions are supplied to UK specification. Customs duties, import taxes and local handling charges are payable by the customer unless stated otherwise at checkout.

What if I change my mind, or it arrives damaged?

You have 14 days from delivery to tell us you want to cancel, and a further 14 days to send the piece back. If a piece arrives damaged, tell us within 7 days with photographs and we will replace or refund it in full. Full terms are in the Returns and Refunds Policy.

Fitting and painting guide

Ceiling roses

Solid, or a 50 mm centre hole

Two options, chosen on the product page. Nothing to cut on the kitchen table.

Solid centre — no hole

For decorative use, or where an electrician will cut the opening to the fitting on site.

Choose solid if there is no pendant, or if the hole size is still unknown.

Fig. 1 — Plan and section, solid centre.

Ø 50 mm

50 mm centre hole

Cut here in the studio before the piece is packed. Sized for a typical UK pendant canopy, flex and rose nut to pass through and sit under the cast.

Choose 50 mm if you are dressing an existing ceiling fitting of that size. It is not a cable-only hole — a bare flex needs far less, and a wider canopy needs more.

Fig. 2 — Plan and section, 50 mm opening.

If you are unsure, send a photograph of the fitting before you order. Any other opening is a studio request rather than a stock option, so ask first — message the studio on WhatsApp.

Still unsure?

Ask the studio

Send the room and the fitting and you will get a straight answer.

+44 7522 325040

Monday to Friday, 9am to 5pm UK. Weekend messages are answered the next working day.

For fitting and paint, read the Fitting and Painting Guide.

Interior designers and bespoke commissions: trade enquiries.