This notice sets out who runs flarestudio.uk and how to reach us, as required by the Electronic Commerce (EC Directive) Regulations 2002 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Who runs this website

Trading name: Flare Studio UK
Address: 28 Alms Court, Meole Brace, Shrewsbury SY3 9JB, United Kingdom
Email: joseph@flarestudio.uk
Phone and WhatsApp: +44 7522 325040 (Monday to Friday, 9am to 5pm)
Website: flarestudio.uk

Flare Studio UK designs and hand-casts plaster ceiling roses, wall lights, overdoors and switch surrounds in Shrewsbury, England. We also sell through our Etsy and eBay shops under the name flarestudiouk.

Our terms and policies

Buying from us is covered by our terms of service, our returns, cancellations and refunds policy and our shipping policy. How we handle your information is set out in our privacy policy. Your statutory rights are never affected.

Prices

Prices are shown in pounds sterling and include any VAT that applies. Delivery charges are shown before you pay.

Website content

We write our product descriptions, guides and Journal articles to be accurate and useful, and we update them when we find something out of date. Guides on fitting and painting are general advice: for anything involving mains electricity, use a qualified electrician.

Designs, photographs and words

The designs, photographs, illustrations, text and branding on this website belong to Flare Studio UK unless we credit someone else. Images we use from other sources are credited with their licence on the page where they appear. Please ask before reusing anything commercially.

Links to other websites

Our pages link to other websites, such as museums, archives and the platforms we sell on. We aren't responsible for their content or how they handle your information.

Complaints

If something isn't right, please contact us first using the details above and we'll do our best to put it right quickly. If we can't resolve it, you can get free, impartial advice from Citizens Advice (consumer helpline 0808 223 1133).