Buying from Flare Studio: Etsy or Direct from the Website?
The same maker, two shops
Flare Studio UK sells on Etsy (shop flarestudiouk) and on this website. Both are made by the same studio, cast to order in Shrewsbury.
What the website offers
| Website | Etsy | |
|---|---|---|
| Range | Full range as listed here | Check the Etsy shop for what is listed |
| Sizing help | Fabian, our chat assistant, and the journal guides | Message the shop on Etsy |
| Sale pricing | Automatic sale applied at checkout where it is running | Set separately on Etsy, so compare live prices |
| Delivery | Free UK delivery as listed | Check each Etsy listing |
| Primed finish | Natural or White Primed options as listed | Check each listing |
Prices and promotions change, so check the live product page. The website column describes our own shop terms and is not independently sourced.
When Etsy makes sense
If you already have an Etsy account, prefer its checkout, or want to read buyer reviews in one place, the Etsy shop is a perfectly good route. Etsy's Purchase Protection gives a full refund where an order does not arrive, arrives damaged or is not as described[1][2]. Etsy says it is not insurance, a warranty or a guarantee, and that it decides eligibility; you generally have to contact the seller first, wait 48 hours and open a case after the estimated delivery date has passed[2].
Whichever shop you use, your basic rights as a UK consumer come from law, not from us or Etsy. Goods must match their description[3] and be of satisfactory quality[4]; if no delivery date is agreed, the trader must deliver within 30 days[5]; and for most distance sales you can cancel during a period that ends 14 days after you receive the goods[6][7], except for goods made to your specifications or clearly personalised[8]. GOV.UK sets out the general position on consumer rights for goods bought online[9].
Our recommendation
If you are unsure about sizing or finish, start on the website with the sizing guide or ask Fabian, then choose where to order. See also shipping.
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Frequently asked questions
Is Flare Studio the same on Etsy and the website?
Yes. Both are made by the same studio in Shrewsbury.
Is it cheaper to buy direct?
The website may apply an automatic sale. Compare the live prices.
Do you offer free delivery?
Free UK delivery is listed on the website product pages.
Can I get help choosing a size?
Yes: use the sizing guide, ask Fabian on the website or contact us.
Sources
References and further reading
Harvard style. Web pages were checked on the access date shown.
- Etsy (n.d.) Shop confidently with Etsy's Purchase Protection program. Etsy. Available at: www.etsy.com/uk/trust (Accessed: 27 October 2026). Etsy's own description of its buyer protection; a marketplace describing its own scheme.
- Etsy (2026) How to resolve a case from a buyer. Etsy Help Centre. Available at: help.etsy.com/hc/en-gb/articles/360016126873-How-to-Resol... (Accessed: 27 October 2026). Seller-facing page; it states the eligibility rules, that the programme is not insurance, a warranty or a guarantee, and that Etsy decides eligibility. Undated, shows a 2026 copyright.
- UK Parliament (2015) Consumer Rights Act 2015, section 11: goods to be as described. Legislation.gov.uk. Available at: www.legislation.gov.uk/ukpga/2015/15/section/11 (Accessed: 27 October 2026).
- UK Parliament (2015) Consumer Rights Act 2015, section 9: goods to be of satisfactory quality. Legislation.gov.uk. Available at: www.legislation.gov.uk/ukpga/2015/15/section/9 (Accessed: 27 October 2026).
- UK Parliament (2015) Consumer Rights Act 2015, section 28: delivery of goods. Legislation.gov.uk. Available at: www.legislation.gov.uk/ukpga/2015/15/section/28 (Accessed: 27 October 2026). The 30-day limit applies where no delivery time is agreed.
- UK Government (2013) The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134), regulation 29: right to cancel. Legislation.gov.uk. Available at: www.legislation.gov.uk/uksi/2013/3134/regulation/29 (Accessed: 27 October 2026).
- UK Government (2013) The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134), regulation 30: cancellation period. Legislation.gov.uk. Available at: www.legislation.gov.uk/uksi/2013/3134/regulation/30 (Accessed: 27 October 2026). Regulation 30(3) gives 14 days after the goods come into the consumer's physical possession for ordinary sales contracts.
- UK Government (2013) The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134), Part 3, regulation 28(1)(b). Legislation.gov.uk. Available at: www.legislation.gov.uk/uksi/2013/3134/part/3 (Accessed: 27 October 2026). Excludes goods made to the consumer's specifications or clearly personalised.
- Government Digital Service (2026) Consumer rights. GOV.UK. Available at: www.gov.uk/consumer-protection-rights (Accessed: 27 October 2026). A short signposting page: it says the law protects consumer rights when buying goods and points to Which? for detail on refunds, repairs and complaints.
How to cite this article
Tire, G. (2026) ‘Buying from Flare Studio: Etsy or Direct from the Website?’, The Flare Journal. Flare Studio UK. Available at: https://flarestudio.uk/blogs/journal/etsy-vs-buying-direct-flare-studio (Accessed: 12 November 2026).
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